SpecTech, Inc. warranties that
all products we ship will be free from defects and will meet all other specifications as
advertised. In the event of a product defect, please complete and submit the Return Authorization Form immediately. SpecTech, Inc.
will only be liable for replacement of the product. SpecTech, Inc. will not be responsible for any
other costs or damages incurred.
If you are not completely satisfied with your purchase, the following return policies apply:
Unopened cartons and unopened bagged product may be returned. You must complete and submit a
Return Authorization Form and receive a return
authorization number prior to returning any product. SpecTech will not issue credit for products
returned without an authorization number and will not return such shipments to the sender.
Note: SpecTech will only authorize returns on products purchased directly
from SpecTech. If you purchased one of our products from a distributor and wish to return it,
please contact the distributor to determine their return policy.
How to Return:
Product must be returned within 21 calendar days of receipt.
Do not attempt to return products prior to communicating with us. Charges associated with returns
are the responsibility of the customer. SpecTech will not accept COD shipments. Product must be
returned in its original packaging to the following address:
Attn: Claims Department
5115 Excelsior Boulevard
Minneapolis, MN 55416
Credit on Return Items
Upon receipt and inspection of the product, SpecTech
will issue the appropriate credit if required, less 15% restocking charges.
At SpecTech, we recognize and respect the importance of maintaining the privacy of our
collect, how we collect it, what we use the information for and how you can instruct us if you
prefer to limit the use of that information.
Why do we gather information?
Since our inception, SpecTech, Inc. has
consistently provided our customers with quality goods and excellent customer service. We gather
information to allow us to process your orders and to inform you of new products, special offers
What information do we gather?
When you order from our Web site, we collect
the following information: your name, telephone number, email address, billing information (credit
card number, expiration date and billing address) and products purchased.
How do we use the information we collect?
We use information we collect from
you to process your orders, to provide an enhanced shopping experience and to inform you of offers
and discounts from SpecTech. We will never sell your name or personal information to a third party
without your express consent.
SpecTech, Inc. wants you to be aware that when you click
on links that take you to third-party Web sites, you will be subject to the third parties' privacy
policies, not ours. While we support the protection of privacy on the Internet, we cannot be
responsible for the actions of third parties. We encourage you to read the posted privacy statement
and user terms and conditions whenever interacting with, and prior to providing any personal
information to, any other Web site.
Our Web site encrypts your credit card number prior to transmission
over the Internet using secure socket layer (SSL) encryption technology. However, no transmission
of data over the Internet or any other public network can be guaranteed to be 100% secure. Although
we make reasonable efforts to safeguard your personal information once we receive it, we cannot
warrant the security of information you transmit to us. While purchasing online ensures the fastest
turnaround on your order, you may also make purchases via mail or fax. Our fax number is
952.932.2942 and our mailing address can be found here.
How to limit the use of your information
If you have opted to receive
product information and promotional mailings and would no longer like to receive these mailings,
please contact us by any of the means listed on our Contact page, and we will remove your
information from our lists in a timely manner.
Your consent and changes to this policy
Subject to the above provisions, by
using our Web site, you consent to the collection and use of information by us and the terms of
changes so that you are always aware of what information we collect and how we use it. In addition,
like notice sent. By using spectech.biz after such changes and posting, you agree to be legally